Poi – An Auckland Hospices Initiative


Poi is a collaborative initiative involving five Auckland Hospices (Franklin Hospice, Totara Hospice, Hospice West Auckland, Mercy Hospice and Harbour Hospice) in partnership with the three District Health Boards to support General Practice and Residential Care providers to deliver the best possible quality of life for palliative patients and their family/whānau in the community.

This is how it works:

GPs and Residential Care practitioners complete a Palliative Pathway Activation (PPA) with patients, their families and whānau. This is not a referral to hospice but identifies those in our community who have a life-limiting illness. The PPA is essentially a plan that is agreed to by the patient (and family/whanau) and their lead health practitioner. Franklin hospice will receive a copy of the PPA and this then triggers a conversation between hospice staff and the lead health practitioner to determine if there is any advice and/or support hospice might provide. This follow up conversation is known as the hospice Palliative Advisory Service (PAS). The health professional (usually the GP) receives a fee from Poi once the PPA is completed and submitted.


Franklin Hospice provides training and on-going support to those Registered Nurses (RNs) who have expressed an interest in Palliative Care. They then become Link Nurses and the palliative care champion in their organisation. Poi pays a fee to the Link Nurse's employer to assist in backfilling the RNs position while undergoing Link Nurse training.

Franklin Hospice provides Multi-Disciplinary Team (MDT) support to allied health professionals in matters relating to palliative care. The support includes education, coaching and mentoring.

A Tui bird (Prosthemadera novaeseelandiae) feeding on Kowhai nectar in Taupo, New Zealand.

Poi offers training to a limited number of GPs who want to further develop their knowledge of palliative care. The outcome for these Doctors is that on successful completion of the training, they become General Practitioners with a Special Interest (GPSI) in Palliative Care. The training is free for those accepted on the course and they are paid. A similar programme operates for counselors and social workers. There is an expectation that those who complete the training will then work more effectively in their various practices.

More details about the Poi programme can be found here

A Tui bird (Prosthemadera novaeseelandiae) feeding on Kowhai nectar in Taupo, New Zealand.


For referrals to Franklin Hospice, our Referral Form can be downloaded as a PDF here (pdf 234kb) or downloaded as a WORD document here (MS Word 274kb).